Documentation

Install ChurnStop. Ship the save flow. Measure MRR preserved.

End-to-end docs for the ChurnStop plugin on WooCommerce Subscriptions. Start with the getting-started guide to go from zero to a working save flow in 5-10 minutes, then dig into the offer types reference or the REST API as you need them.

Requires WordPress 6.0+WooCommerce 8.0+WooCommerce Subscriptions 4.0+PHP 7.4+

Start

Getting started

8 min

Install the ChurnStop plugin, activate it, and verify the default save flow is intercepting cancellations. 5-10 minutes.

Reference

Offer types reference

12 min

The six offer types (discount, pause, skip renewal, tier-down, extend trial, product swap) - what each does, when to use it, and how it maps to native WC Subs APIs.

API and hooks reference

10 min

REST endpoints, WordPress actions and filters, and data shapes exposed by the plugin. Use these to pipe cancellation events into your own analytics.

Guides

A/B testing guide

Coming soon

How to set up a save-flow experiment, what sample sizes to target, and how to read the results. Placeholder until Starter tier ships.

Winback email sequences

Coming soon

Configure the 7/21/60-day winback sequence, bind it to your transactional email provider, and measure recovered revenue. Placeholder until Growth tier ships.

Need something that isn't here?

Docs coverage follows shipped features. A guide listed as "coming soon" above is waiting on the matching paid-tier feature to ship. In the meantime you can read the source on GitHub, open an issue, or ask a question at support@churnstop.org.