Pricing

ChurnStop is a WordPress plugin for WooCommerce Subscriptions that intercepts subscription cancellations with a conditional save flow. When a subscriber clicks cancel, ChurnStop asks why and shows a targeted offer based on the reason - a discount for price-sensitive customers, a pause for busy ones, a price match for switchers. If the customer declines, they complete cancellation in one click.

ChurnStop has four tiers: Free (direct download today, wordpress.org listing pending review), Starter at $79/month (preserves up to $10k MRR), Growth at $199/month (up to $50k MRR, adds cohort analytics and winback emails, both on the roadmap), and Agency at $399/month (unlimited MRR, white-label and multi-site, both on the roadmap). Paid-tier checkout opens once the wordpress.org listing is approved and Stripe billing is wired; join the waitlist at churnstop.org/pricing#waitlist to be notified.

The free tier includes a single-path save flow, discount and pause offers, a save count dashboard, FTC click-to-cancel compliance enforcement, and GDPR data exporter + eraser hooks. It runs entirely locally and never makes outbound HTTP calls to ChurnStop servers. Download it at churnstop.org/downloads/churnstop.zip - the wordpress.org listing is pending review.

Yes. FTC click-to-cancel compliance is enforced by design, not by configuration. Every save-flow screen keeps a "No thanks, cancel my subscription" link visible and one click from completing cancellation. The plugin refuses to save settings that would violate ROSCA cancellation rules and flags non-compliant configurations at runtime.

Yes - ChurnStop requires WooCommerce Subscriptions 4.0 or newer, WooCommerce 8.0 or newer, WordPress 6.0 or newer, and PHP 7.4 or newer. It uses native WooCommerce Subscriptions APIs for coupons, pauses, and renewal shifts. It does not modify WooCommerce Subscriptions core.

Save-flow tools report a 34% average save rate across customers (Churnkey 2024). ProsperStack reports 10-39% churn reduction across SaaS and e-commerce customers. Actual save rate depends on cancel-reason mix, offer quality, and traffic volume. A WooCommerce store doing $20k MRR with 5% monthly churn that achieves a 30% save rate preserves around $300 per month, compounding.

Churnkey and ProsperStack are primarily SaaS and Shopify tools priced from $200-500 per month and up; neither has a WooCommerce plugin. ChurnStop brings the same save-flow structure (conditional offers, A/B testing, save-rate dashboard) to WooCommerce Subscriptions natively, priced from free to $399/month. For WooCommerce merchants specifically, ChurnStop is typically a third of the cost with tighter integration.

Yes. The free tier is available for direct download today at churnstop.org/downloads/churnstop.zip (wordpress.org listing pending review) and ships the full save-flow, compliance validator, and dashboard. Paid-tier checkout is in pre-launch; join the waitlist at churnstop.org/pricing#waitlist for early access and a first-period discount when Stripe checkout opens.

The save flow keeps working. The free tier runs entirely locally and never calls the backend. Paid tiers fall back to local defaults if the license or benchmark endpoints are unreachable, so an outage at ChurnStop does not break customer cancellation flows on your site.

The free tier shares nothing. Paid tiers share only aggregated, anonymized cancellation outcomes (reason bucket, offer shown, accepted or declined, monthly value) for cross-store benchmarks. Individual customer identities and email addresses stay in your WooCommerce database. GDPR erasure hooks are provided so customer data removal requests propagate to ChurnStop benchmarks.